Back of house technology
Website design and development
Your customers are not the only people who deserve technological excellence. Drivers, customer service teams and engineering staff all access and generate data on a daily basis, and a bespoke online system is the most efficient way of capturing and presenting this data. Whether it is a personalised lost property system, accessible anywhere, or a dynamic fleet list, updated in real time with the maintenance statuses of your vehicles, our online database tools are sure to achieve improved efficiency.
If you want to take things to the next level, and really show your staff that the work they do is valuable, opt for a bespoke employee app. This allows for the collection and dissemination of data on the move, essential in the transport industry. You can make use of pre-existing hardware features on smartphones, such as the camera and GPS chip, and these could be used to allow reporting of problems at bus stops or on vehicles. Alternatively, live disruption information could be pushed to the app from your control room, allowing inspectors and front line customer service staff to update passengers when disruption occurs.
Confidence and security
Every back of house system, whether app or website based, is fully secure and password protected with encryption as standard. We can also implement different security clearance levels for different groups of people – you could use this to let your inspectors post new disruption information, which would be visible to drivers, but not editable by them.
See what we can do
If you have a problem, technology will increasingly be playing a part in solving it. Equally, if you are looking to improve productivity and efficiency, a new technological solution might be just what you need. Get in touch with us for an informal discussion to see how we can help. Give us a call on 0115 777 3035 or email us at firstname.lastname@example.org.